Our Mission Is to Help You Fall in Love
With Your Tech Again

Our Promise

To support your business and tech with love and empathy


We’ll make sure all of our recommended products and services match what you can spend.

Available Anywhere

Same day on site service in Los Angeles and Toronto, available remote anywhere.


We’ll help you build and maintain the IT that will help you reach your business’s goals.

Problem Free

Avoid constant troubleshooting and outages, so you can focus on running your business.

XO Leadership

Our culture is built around care, empathy, and respect for our customers, our communities, and each other. Dealing with tech problems may be the worst part of your day, but we’ll always do our best to make it easier – listening to your concerns and helping you get back to what you were doing as quickly as possible.

Eric Schlissel


Eric is the overall technical and strategic leader of XO. A serial entrepreneur, he launched, scaled, and sold 5 different software companies before the age of 30, before he decided that his true passion was helping other business owners grow their companies through smarter IT. Finalist for the Los Angeles Business Journal CIO of the Year Award. Quoted in the LA Times and Wired.

Levi Paul

Senior Director

Levi is Senior Director of Projects and Escalation. An expert in planning, organization, and IT engineering, he makes sure your important projects get done on time and within budget, and steps in to assist with high-level issues. Prior to joining XO, Levi worked in retail management, which taught him to deal with customer issues calmly yet urgently, and to always put the customer first.

Nikhil Anand

Vice President

Nik is Vice President of Services Delivery. He oversees the tech support and engineering teams, ensuring all your support requests are promptly and efficiently routed, prioritized, and completed. Before joining XO, Nik spent 8+ years in IT services management for HP, ADP, and others. He is a Microsoft Certified Solutions Expert (MCSE) in Windows Server and Exchange.

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Why XO?

A boutique IT services experience at an SMB-friendly price. Experienced as any, more innovative than the rest.


Unmatched Service Quality

Knowledgeable & Adept, from Highest Level to Smallest Detail

XO combines high-level guidance with ground-level implementation in a way that few other MSPs can match.


Delivering Maximum Value

We place a strong emphasis on maximizing value for our clients. We’re always on the lookout for ways to save you money, make your tech more efficient, and help you get more value from IT, both from new solutions and the ones you currently have.


IT & Security Experts

If you’re looking for advice on your IT, you can’t do any better than XO. Our leaders and consultants have been honored for their knowledge, expertise, innovation, and foresight by IT services industry publications like CRN, MSPMentor, MSPAlert, and Channel Partner Insight, and by the Los Angeles Business Review. They’ve been interviewed by/published articles in leading publications like Wired, Entrepreneur, PC World, and the Los Angeles Times.


Masters of IT Security

We have a lot of experience in this area, serving frequently-targeted and highly-regulated SMBs in industries like manufacturing, healthcare, universities, and non-profits, successfully protecting them all from both major attacks and tech-related compliance violations.

Industry Expertise

We have a lot of experience and success in these industries, so we already understand your requirements and what works best for you. Which means much less of a learning curve and getting-to-know-you time, and more time getting down to business and establishing a stable status quo. Plus, you’re getting the benefits of years and thousands of hours of hard-earned domain knowledge and best practices that few other MSPs have.

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