It’s amazing how traumatic Bad IT Services, also known as BITS, can be for your business. In our line of work, we’ve heard it all: Businesses being held hostage by an IT services company; IT companies who won’t give a business administrative access to its own critical data; Companies who take days to respond to a client’s needs or miss appointments; A service provider who doesn’t even attempt to speak about a client’s IT issues in a way that can be understood by those who aren’t experienced in IT; Businesses who are billed for mystery services.
XO can rescue you from BITS. The process includes assessing and auditing your IT resources, an audit of system and network remote access, lockout of previous IT personnel and service companies, retrieval of system account logins, data recovery, and verification of backups. You also will receive account rescue and ownership of domain names, web hosting, Twitter and Facebook accounts, and 3rd party web services. We will ensure that system and network documentation is in your possession, as well as an account and password list with all active resources.
Once you’ve been rescued from a bad IT services company, we hope to have the opportunity to show you what a good IT service company is like. XO client list is built largely on recommendations from other, satisfied clients. Our mission is to provide IT services to you with ethics, honesty, and accountability.
BITS is not only frustrating, but it can also cost your business a considerable amount of time. If you’re looking for Los Angeles IT support, including someone to rescue you from BITS and to provide you the reliable IT services you need now and in the future, XO can help. For more information, contact us.
