Our Mission Is to Help You Fall in Love With Your Tech Again
Our Promise
To support your business and tech with love and empathy
Affordable
Available Anywhere
Same day on site service in Los Angeles and Toronto, available remote anywhere.
Scalable
Problem Free
Avoid constant troubleshooting and outages, so you can focus on running your business.
XO Leadership
Our culture is built around care, empathy, and respect for our customers, our communities, and each other. Dealing with tech problems may be the worst part of your day, but we’ll always do our best to make it easier – listening to your concerns and helping you get back to what you were doing as quickly as possible.
Eric Schlissel
CEO/CTO
Eric is the overall technical and strategic leader of XO. A serial entrepreneur, he launched, scaled, and sold 5 different software companies before the age of 30, before he decided that his true passion was helping other business owners grow their companies through smarter IT. Finalist for the Los Angeles Business Journal CIO of the Year Award. Quoted in the LA Times and Wired.
Nikhil Anand
Vice President
Nik is Vice President of Services Delivery. He oversees the tech support and engineering teams, ensuring all your support requests are promptly and efficiently routed, prioritized, and completed. Before joining XO, Nik spent 8+ years in IT services management for HP, ADP, and others. He is a Microsoft Certified Solutions Expert (MCSE) in Windows Server and Exchange.
Greg MacDowell
Senior IT Specialist
Greg is a key technical leader of XO, and the primary onsite implementation specialist for the US market. His expertise includes procurement, project management, network setup, surveillance systems, and high-level tech support and engineering.
Greg can often be found traveling the country helping new XO clients get their facilities set up. He loves working with customers and helping them any way he can.
Featured In
Why XO?
QUALITY
Unmatched Service Quality
Knowledgeable & Adept, from Highest Level to Smallest Detail
XO combines high-level guidance with ground-level implementation in a way that few other MSPs can match.
VALUE
Delivering Maximum Value
We place a strong emphasis on maximizing value for our clients. We’re always on the lookout for ways to save you money, make your tech more efficient, and help you get more value from IT, both from new solutions and the ones you currently have.
LEADERSHIP
IT & Security Experts
If you’re looking for advice on your IT, you can’t do any better than XO. Our leaders and consultants have been honored for their knowledge, expertise, innovation, and foresight by IT services industry publications like CRN, MSPMentor, MSPAlert, and Channel Partner Insight, and by the Los Angeles Business Review. They’ve been interviewed by/published articles in leading publications like Wired, Entrepreneur, PC World, and the Los Angeles Times.
KNOWLEDGE
Masters of IT Security
We have a lot of experience in this area, serving frequently-targeted and highly-regulated SMBs in industries like manufacturing, healthcare, universities, and non-profits, successfully protecting them all from both major attacks and tech-related compliance violations.
Industry Expertise
We have a lot of experience and success in these industries, so we already understand your requirements and what works best for you. Which means much less of a learning curve and getting-to-know-you time, and more time getting down to business and establishing a stable status quo. Plus, you’re getting the benefits of years and thousands of hours of hard-earned domain knowledge and best practices that few other MSPs have.
